Pub. 4 2022 Issue 9

Poised for Success: PACB Makes Moves to Further Empower its Members

This story appears in the
Hometown Banker Pub 4 2022 Issue 9

“Empower our banks to make a positive impact in the communities they serve.”

Those words, introduced at the convention in September, comprise PACB’s new mission statement. After a year of much change, PACB is stronger, our strategic framework is focused and structured, and we are fully staffed to drive this mission forward.

Our value is helping our bankers be better – and we are excited about what is ahead. 

As we enter our 30th year of operating as PACB, our association is more relevant to the community banking industry than ever. These past two years have been difficult, but our industry has risen to the challenge.

Our member banks are recognized and trusted resources in the communities they serve.

Your efforts and successes impelled our staff and board to gather together earlier this year and develop a new, strong strategic framework to continue to support our members.

Our mission going forward is to:

  • Be a Regional Strategic Partner for Community Banks
  • Be credible: Powerful voice in Congress and State Legislature
  • Be relevant in our industry

To do this, we will:

  • Offer products and services to keep you profitable and competitive
  • Supply professional training based on industry best practices
  • Advocate to create a simpler and fairer regulatory system

Recapping 2022
While we were busy planning for the future, we continued to implement processes and develop relationships to support and empower our members to meet the needs of their customers and communities. This past year we:

  • Welcomed new banks and strategic regional partners to membership
  • Stepped up for members at federal and state legislatures
  • Brought on new staff with experience to help educate, train, and expand our influence on a regional basis

To continue to create relevance, PACB is focused on partnering with organizations that have services to provide the resources for the unique challenges of community banks. We are seeking out strategic partners to help community banks compete with bigger banks.

Heather Miltenberger of Pennian Bank, SVP and Director of Marketing and Business Services, and also a member of the PACB Services board, shared, “We will gear up the services board in 2023. We’ll talk with bankers about their needs and align them with new members in Fintech, Business Services and Sales training.”

Barret School of Banking is one such partner. For over 50 years, Barret School has educated and developed leaders in the community and commercial banking industry. Our relationship with Barret will provide an affordable way for bankers to add capstone credentials to their education. (See more on Barret on page 22.)

Amplifying Your Voice in Federal and State Legislatures
PACB is the only trade association in Pennsylvania that advocates solely for the community banking industry. Burdensome and confusing regulations can slow down your business. PACB is dedicated to advocating for you at both the state and federal levels.

In 2022 we worked with legislators to:

  • Protect the Bank Fund (Act 39 of 2021)
  • Secure Tax Relief for Small Business (Act 53 of 2022)
  • Provide State Avenues for CRA Credit (Act 37 of 2021)
  • Enact the State SAFE Banking Act (Act 56 of 2022)
  • Increase access for rural banks and their customers to broadband (Act 96 of 2020)
  • Help Pennsylvanians remain in their homes (Act 1 of 2021)

Our commitment to our members is to continue to relay your concerns to Harrisburg and Washington and secure legislative victories to help you help your customers.

Introducing our New Staff Members
A strong staff makes a mighty organization. This past year PACB welcomed four new staff members.

Richard Carter is the new VP of Business Development. Richard’s role will be developing relationships with community bank leaders throughout the Commonwealth. He will also be expanding the visibility of PACB and bringing a higher level of awareness to the many services and educational programming benefits that the Association offers community bankers.

Richard comes to PACB with more than 30 years of regional banking experience. He previously served as a senior vice president and district manager for a major bank.

PACB’s Membership Specialist, Hannah Foster, works to engage with members by providing extraordinary customer service, developing relationships, and finding solutions to member needs. She has a strong desire to help PACB serve its members. Hannah was raised in a community-banking household and recognizes the incredible value that members bring to their communities.

Hannah joined PACB in April 2022 and is from State College, Pennsylvania. She graduated with a bachelor’s degree in English Language and Literature. She is passionate about communication and looks forward to each opportunity she has to connect with the members of PACB.

Mary Lehane joined PACB in late April 2022. Mary serves as PACB’s new Director of Education and Events. She is responsible for delivering the best possible networking and professional development programs to support the careers of community banking professionals in its membership.

Her role includes planning and coordinating in-person and virtual meetings, conferences, special events, and the association’s Annual Convention.

Lydia Elliott is the Office Manager.

Lydia was drawn to do bookkeeping and accounting, and through many years of hands-on experience, and continuing education, she has used that passion and her skills to work with a wide variety of PA companies, from small businesses to large corporations. She comes to PACB in December, 2022, with past experience as credit and accounts manager for the Dauphin County Library System and as an office manager for a company in the fire protection industry.

Rounding out our staff are Todd Willman, Director of Marketing, PR and Membership, and Jordan Grant, Director of Government Relations, who continue in their longer-tenure positions to support our membership.

Outgoing PACB Chair and President and CEO of Ambler Savings Bank, Roger Zacharia, is eager to see what the new staff will bring to the organization. “In the end, it comes down to people. We’ve had a 100% turnover in two years with the staff of PACB. Execution is more important than strategy – and we have the new cabinet set to execute.”

Main Photo: Nearly 100 bankers and team members were gathered for PACB’s 2022 INSPIRE Awards, hosted at The Hershey Lodge & Convention Center in June.

Convention 2022 keynote speaker Coach Ken Carter interacts with attendees during the Annual Meeting September 23.

PACB hosted a TopGolf event in late April in Monroeville, PA, as one of its many networking events during the year.

Incoming Board Chairman Timothy Snyder joins with others in the always popular cornhole competition at the 2022 Annual Convention.

In the Convention 2022 exhibit hall at The Grand Floridian in Orlando, FL.